Welcome to the Kirkbymoorside Surgery website. We hope that you find this website interesting and useful. Please do let us have any suggestions about how we can improve it because we will listen and we will make changes where we can.
On Thursday 18th October between 12pm and 2pm our system is being upgraded. We will be unable to access our System for anywhere between 30 minutes up to the full two hours. We therefore ask that you only contact us during these hours if you need a GP urgently as we will not be able to book appointments, order prescriptions etc.
Improving Access appointments
Did you know that you can now book evening appointments from 6.30pm to 8pm weekdays and from 10am to 12pm on weekends and even bank holidays! You can be seen at one of our hubs at Pickering or Millfield Surgery in Easingwold. Please contact us to book an appointment.
This year there are two different vaccines for adults. One for those aged 18-64 and another for those aged 65 and over. We have sent letters to those aged 18-64 in an at risk group to book an appointment at one of our Clinics which will take place in the week beginning 1st October. If you have access to SystmOnline you can now book these appointments online.
As you may have heard in the news, the vaccine for those aged 65 and over is being manufactured by one company therefore this means that instead of all our vaccines being delivered in one or two batches as normal we now have staggered deliveries throughout September, October and November. Our Saturday morning Clinics will therefore go ahead on Saturday 27th October and Saturday 17th November. We will send further details to you in the next couple of weeks with your allocated date. We do advise that if you are unable to attend your allocated Saturday morning session that you book into a separate Clinic in the week beginning 19th November. We apologise for any inconvenience this may cause but unfortunately this is outside of our control.
Children: If your child is aged 2 or 3 or aged 10-17 and in a clinical at risk group then please contact us to book an appointment in one of our Child Flu Clinics we are holding on 12th October, 17th October, 22nd October or 1st November. You should receive an invitation text message or letter in the next week.
Please scroll down to the bottom of the page to take our patient survey. We want to know what you think of our website and how we can make improvements to it so you get the right information at the right time.
We are pleased to announce that in linking with Dalby Forest parkrun and the Royal College of General Practitioners (RCGP) we are now a certified parkrun Practice! To celebrate this we will be taking part in a volunteer takeover on Saturday 20th October at Dalby Forest parkrun. A variety of staff members from GP's, to nursing staff and receptionists will be joining the volunteers who already help to make this event a success. We would love for as many patients as possible to join us on the day either by volunteering themselves or by taking part in parkrun. We will be there to cheer you on if you are running or to help introduce you to some of the volunteers and see what parkrun is all about. If you would like more information please contact our Practice Administrator Nicola firstname.lastname@example.org or ring us here at the Surgery.
If you are thinking of making lifestyle changes then why not join us on 20th October or even better start now!
Did you know that at parkrun you can walk, jog or run 5k? parkrun is inclusive for everyone and you don't even have to walk, jog or run you can take on a volunteering role. To find out more watch the video and click parkrun for more details.
Patient Survey 2018
We now have the results from the 2018 patient survey. We are very grateful to our patients who returned the questionnaires and we are very pleased with the results. You can see the results here.
Vale of York Healthy Hearts - together we can beat heart disease
A new campaign to help improve heart health in the Vale of York has been launched. This initiative brings together local GP's and hospital specialists to help prevent people having a heart attack or stroke. Here is a short video from Dr Shaun O'Connell GP Lead for Acute Service Transformation. Please click here for the Healthy Hearts website.
Our direct dial repeat prescription line (01751 434916) is currently out of order. We are working on a solution to try and fix this. In the meantime you can still order your prescription by telephone when we are open by calling the normal surgery number and choosing option 4. This line is at it's busiest on a Monday morning so we would ask that you try and avoid this time if possible. You can still drop your prescription off at the Surgery by using the repeat prescription slip and ticking the items you need or the easiest way to order is online. If you would like access to order your prescription online
North Yorkshire Connect
North Yorkshire Connect is a community directory for North Yorkshire. It offers local information from community and voluntary organisations that can provide advice and support. It also lists activities and things to do. Here is a short video to explain what North Yorkshire Connect is
Fail to attends
Each month there are between 60-90 people fail to attend their appointment. If you are unable to attend your appointment even at short notice, please do always let us know so we can utilise the time for patients in need. You can cancel your appointment by either clicking the "cancel my appointment" link at the bottom of this page, email us on VOYCCG.B82077-Kirkbymoorsidesurgery@nhs.net or telephone us on 01751 431254. We are always looking at ways in which we can reduce this number. We have now replaced our telephone system and you can press option 2 to cancel your appointment. We are looking into patients being able to text us back when they receive a text reminder. If you have any ideas that you think may help reduce this number please do contact us.
Long term condition reviews
We will shortly be moving to a new way of recalling patients who have a long term condition i.e. diabetes, hypertension, kidney disease, COPD. We will now call patients in on their birthday month. This may mean you visit the Surgery twice in the first year while we get this system up and running but we hope it will be a much more beneficial system and hope to work with you closely to keep you as healthy as you can be. We are also trying to reduce our carbon footprint and instead of sending you reminder letters we would like to be able to email you or send you a text message. Please complete a consent form when you next attend the Surgery.
National Diabetes audit - helping to reduce diabetes and improve diabetes care
We are taking part in an important national project about people at risk of diabetes and diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA). If you have diabetes, non-diabetic hyperglycaemia, impaired glucose tolerance or pre-diabetes, your GP practice will share information about your diabetes care and treatment with the NDA. The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security. For further information about how your data is used please click here for the NDA patient information leaflet. Taking part in the NDA shows that we are committed to reducing diabetes and improving care for people with diabetes.
If you do not want your information to be used, please inform the receptionist, your GP or nurse. This will not affect your care. To view the NDA reports please click here
Helping you self-care at home.
Doctors from the Vale of York have created short videos to help patients self-treat common illnesses and ailments such as headache, earache, sore throat, sinusitis, joint/muscle ache and the basics of managing mood and anxiety. Click here to watch these informative videos.
Examinations and sickness certificates
It should be noted that GPs do not provide sick notes for schoolchildren. When children are absent from school owing to illness, schools may request a letter from a parent or guardian, and this is no different during an exam period. However, children who have missed exams due to illness are frequently told by schools that a note from a doctor is required; but this cannot be provided by a GP. Aside from the fact that parents/guardians are responsible for excusing their children from school, GPs cannot provide retrospective sickness certification. When a child suffers from a long-term condition, any certification will be provided by the responsible specialist.
GPC has sought and received confirmation from the Office of the Qualifications and Examinations Regulator that Awarding Organisations make no requirement for pupils to obtain a medical certificate in support of their application for special consideration. Students are asked for information in support of their application, but this may take the form of a statement by the school. The Joint Council for Qualifications has confirmed that as far as they are concerned, if a student was absent from an examination as a result of illness and has the support of the school or centre to be absent, special consideration will be granted on that basis. Awarding organisations do not insist that medical proof is provided.
Were you born or know someone born between 1st September 1999 and 31st August 2000? You are now eligible for your MenACWY vaccination which helps protect you from four types of meningitis and blood poisoning - Men A, C, W, and Y. Contact us now to book an appointment.
Getting the MenACWY vaccine and knowing the symptoms of meningitis could save your life.
Between 1st April 2018 and 31st March 2019. Who is eligible? Current age 70, 71, 72, 73, 74, 75 78 or 79. If you were born after 1/9/1942 and you are 76 then you are eligible but if you were born before 2/9/1942 then you will become eligible on your 78th birthday. Please contact us to book an appointment for your shingles vaccination.
We had our CQC inspection in May 2016 and were rated good. You can find the full report by clicking here
Information for teenagers
Please remember we offer a confidential service to everyone including under 16's. This means we DO NOT discuss the conversations you have with us with anyone else. You DO NOT need to tell the receptionist why you need to see a Doctor or Nurse. You are welcome to bring a friend or relative to your appointment or you can come by yourself if you prefer. You DO NOT have to sit in the main waiting area but can ask to wait somewhere more private.
Access to medical records
You can now apply to view your medical records online. We do ask you to come in to Surgery to read over the information leaflet and also complete an application form. Click here for information leaflet and application form.
Lose weight, drink less, move more?
Do you want to be able to be weighed at a time that suits you without being tied into a class? Why not come along and use our Surgery Pod to weigh in at a time to suit you. We recommend the NHS choices 12 week plan which you can access by clicking here or we have printed copies in Reception. Look out for our healthy eating display coming soon to the waiting room.
Why not make it a joint effort and bring along your friends or family. The Pod is available to use from 8am to 7pm Monday and Tuesday and 8am to 6pm Wednesday - Friday.
The Surgery pod is located in the main waiting room. We would encourage you to use the pod ahead of your appointment to check your blood pressure, weight, answer any relevant questionnaires and more. The information can be sent straight to your medical record for the clinician to view therefore allowing the clinician more face to face time with you.
Or why not drop in regularly and use the pod, no appointment is necessary and you can keep an eye on your blood pressure, weight etc. The pod is user friendly and staff are more than happy to guide you through how to use the pod.
We have now moved to an electronic prescription service known as EPS, which means we can send your prescription electronically to a Pharmacy of your choice. If Towlers Chemist already collect your prescription on your behalf we will send this to them electronically now in most cases. Please note there are a small number of medications which cannot be sent electronically and may still have to be printed out in paper form. Please contact your local pharmacy for more information or click here
Did you know that all our routine GP appointments are available to book online. If you would like a username and password to be able to book appointments, order prescriptions, cancel appointments and much more 24 hours a day, 365 days a year then please contact reception (please note you will need to attend the Surgery in person to receive this information).
Patient participation group (PPG)
For a summary of the actions we have taken after feedback from your PPG please have a look at Patient Group- notes from meetings.
We will send you text messages to confirm your appointment and remind you of your appointment if you provide us with your mobile number. We can also send you messages from your GP if you complete one of our consent forms. Please call in to reception and complete our consent form for this useful service.
Statement of intent
New contractual requirements came into force from 1st April 2014 requiring that GP Practices should make available a "statement of intent" in relation to the following IT developments.
- Summary Care Record (SCR)
- GP to GP record transfers (GP2GP)
- Patient online access to their GP medical record
The same contractual obligations require that we have a "statement of intent" regarding these developments in place and publicsed by 30th September 2014. Please click here for our statement of intent.
(Site updated 11/10/2018)