Welcome to the Kirkbymoorside Surgery website. We hope that you find this website interesting and useful. Please do let us have any suggestions about how we can improve it because we will listen and we will make changes where we can.
Care Quality Commission : Let them and us know what you think about the services we offer and find out about the results of any inspections of this Surgery
We recently had our CQC inspection and were rated good. You can find the full report by clicking here
New telephone system
Our new telephone system has gone live. All telephone numbers will remain the same but please do listen carefully as the options have changed. Our new system has four options press 1 for medical life threatening emergencies, press 2 to cancel an appointment (this will be a voicemail service), press 3 for appointments and enquiries and 4 for repeat prescriptions. The new system will allow us to deal with calls more effectively. Please do let us know of any problems you experience with our new system.
Fail to attends
In July we had 61 patients fail to attend their appointment. If you are unable to attend your appointment even at short notice, please do always let us know so we can utilise the time for patients in need. You can cancel your appointment by either clicking the "cancel my appointment" link at the bottom of this page, email us on VOYCCG.B82077-Kirkbymoorsidesurgery@nhs.net or telephone us on 01751 431254. We are always looking at ways in which we can reduce this number. When have now replaced our telephone system and you can press option2 to cancel your appointment. We are looking into patients being able to text us back when they receive a text reminder. If you have any ideas that you think may help reduce this number please do contact us.
You may have received details via post for a company called Pharmacy2U with our details listed. Please note we do not endorse this company. The letter does state in small print "Your own doctor has not given us your name and address for this letter and has not approved this communication".
Information for teenagers
Please remember we offer a confidential service to everyone including under 16's. This means we DO NOT discuss the conversations you have with us with anyone else. You DO NOT need to tell the receptionist why you need to see a Doctor or Nurse. You are welcome to bring a friend or relative to your appointment or you can come by yourself if you prefer. You DO NOT have to sit in the main waiting area but can ask to wait somewhere more private.
Access to medical records
You can now apply to view your medical records online. We do ask you to come in to Surgery to read over the information leaflet and also complete an application form. Click here for information leaflet and application form.
GP Survey 2015
We would like to thank those patients who completed the GP Survey 2015 sent out by NHS England. In response to this a new phone system will be installed this month. To see and compare our results to other practices please click here
Lose weight, drink less, move more?
Do you want to be able to be weighed at a time that suits you without being tied into a class? Why not come along and use our Surgery Pod to weigh in at a time to suit you. We recommend the NHS choices 12 week plan which you can access by clicking here or we have printed copies in Reception. Look out for our healthy eating display coming soon to the waiting room.
Why not make it a joint effort and bring along your friends or family. The Pod is available to use from 8am to 7pm Monday and Tuesday and 8am to 6pm Wednesday - Friday.
The Surgery pod is located in the main waiting room. We would encourage you to use the pod ahead of your appointment to check your blood pressure, weight, answer any relevant questionnaires and more. The information can be sent straight to your medical record for the clinician to view therefore allowing the clinician more face to face time with you.
Or why not drop in regularly and use the pod, no appointment is necessary and you can keep an eye on your blood pressure, weight etc. The pod is user friendly and staff are more than happy to guide you through how to use the pod.
We have now moved to an electronic prescription service known as EPS, which means we can send your prescription electronically to a Pharmacy of your choice. Please contact your local pharmacy for more information or click here
Did you know that all our routine GP appointments are available to book online. If you would like a username and password to be able to book appointments, order prescriptions, cancel appointments and much more 24 hours a day, 365 days a year then please contact reception (please note you will need to attend the Surgery in person to receive this information).
Patient participation group (PPG)
For a summary of the actions we have taken after feedback from your PPG please have a look at Patient Group- notes from meetings.
We can send you text messages to confirm your appointment, remind you of your appointment and send you messages from your GP. Please call in to reception and complete our consent form for this useful service.
Statement of intent
New contractual requirements came into force from 1st April 2014 requiring that GP Practices should make available a "statement of intent" in relation to the following IT developments.
- Summary Care Record (SCR)
- GP to GP record transfers (GP2GP)
- Patient online access to their GP medical record
The same contractual obligations require that we have a "statement of intent" regarding these developments in place and publicsed by 30th September 2014. Please click here for our statement of intent.
(Site updated 12/08/2016)