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Welcome to the Kirkbymoorside Surgery website. We hope that you find this website interesting and useful. Please do let us have any suggestions about how we can improve it because we will listen and we will make changes where we can.
Online consultation service.
Click here to access our online consultation service https://florey.accurx.com/p/B82077 or see our online consultations page.
Spring Booster update
As many of our patients are aware we are experiencing very high demand for GP appointments which has resulted in a longer than usual wait for a routine appointment. Whilst we address this it does mean that we need to focus our attention on vaccinating those most vulnerable patients, those who are housebound and those in a care home. This avoids our most frail and vulnerable having to travel further afield.
We therefore have a limited number of appointments at Pickering Surgery for our patients to have their spring booster. Booking is now open, where possible please book via the NHS app or SystmOnline. The next clinic date will be Saturday 14th May, this will be the final clinic for spring boosters.
If you are eligible you will be contacted by NHS England either by text message or letter - we will not be writing to, or chasing patients to attend. The spring booster is timed to be given six months after your last vaccine - this is the best time for boosting your immunity. We can take bookings from three months but six months is optimal and having it earlier may make it less effective. You cannot have the vaccine within 4 weeks of a positive covid test.
We are sorry for any inconvenience this may cause patients but hope that you understand our focus needs to be back on urgent and routine patient care. We are very proud of what we have achieved since December 2020 when we first started vaccinating our patients at Pickering Surgery.
We are very grateful to the non practice based vaccinators and admins who are helping to provide this service which allows us to focus on urgent and routine day to day care.
We ask that you do NOT ring Pickering Surgery to try and book an appointment.
The Surgery will be closed for the Queens Jubilee on Thursday 2nd June and bank holiday Friday 3rd June.
We are getting an increasing number of reports from our Reception Team that patients are being verbally aggressive and abusive. This will not be tolerated.
General Practice is experiencing record demand for appointments and our Reception Team do an incredible job and are trying as best they can to address patient queries as quickly as possible. We do ask our staff to book patients an appointment with the most appropriate clinician which may not be a GP for instance our First Contact Physiotherapist, Tom, who works alongside us on a Monday afternoon and all day Wednesday. If you have a musculoskeletal problem our staff may direct you to an appointment with Tom. We also have a First Contact Mental Health Practitioner Joe who our Reception Team can book you in with if you are experiencing mental health difficulties.
If you have a concern please raise this through the appropriate channels. Information about our complaints process is visible on our website.
Have your say: Your experience of accessing GP services in the Vale of York during the COVID-19 pandemic
Vale of York CCG are seeking views from patients who have had an appointment with their GP Practice in the Vale of York during the COVID-19 pandemic. It is a short survey and in relation to your most recent appointment, within the last 12 months. The answers that you give are completely confidential, and will only be used to improve services. Please complete the survey here Access to general practice during covid Survey (surveymonkey.co.uk)
You can email email@example.com for a paper copy to be sent to you.
Can you help the fight against COVID19?
Has your doctor or nurse said you are likely to have a COVID-19 infection? Or do you have these symptoms? Continuous new or worsening cough. High temperature and have had them for fewer than 15 days? Are you aged 65 and above or aged 50 to 64 with any of these illnesses?
- High blood pressure and/or heart disease
- Diabetes not treated with insulin
- Asthma or lung disease
- Stroke or neurological problems
- Weakened immune system due to serious illness or medication (e.g. chemotherapy).
- Liver disease
Then you could be eligible to join the PRINCIPLE trial and help the fight against COVID-19. The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19. To find out more, please visit; www.principletrial.org
You can now use the NHS app, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS app to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more. If you already use online services here at the Surgery you can continue to use this as well as using the app.
National Diabetes Audit - helping to reduce diabetes and improve diabetes care
We are taking part in an important national project about people at risk of diabetes and diabetes care and treatment in the NHS. The project is call the National Diabetes Audit (NDS). If you have diabetes, non diabetic hyperglycaemia, impaired glucose tolerance or prediabetes, your GP practice will share information about your diabetes care and treatment with the NDA. The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security. For further information about how your data is used please click here for the NDA patient information leaflet. Taking part in the NDA shows that we are committed to reducing diabetes and improving care for people with diabetes. If you do not want your information to be used, please inform the receptionist, your GP or nurse. This will not affect your care. To view the NDA reports click here
Examinations and sickness certificates
It should be noted that GPs do not provide sick notes for schoolchildren. When children are absent from school owing to illness, schools may request a letter from a parent or guardian, and this is no different during an exam period. However, children who have missed exams due to illness are frequently told by schools that a note from a doctor is required; but this cannot be provided by a GP. Aside from the fact that parents/guardians are responsible for excusing their children from school, GPs cannot provide retrospective sickness certification. When a child suffers from a long-term condition, any certification will be provided by the responsible specialist.
GPC has sought and received confirmation from the Office of the Qualifications and Examinations Regulator that Awarding Organisations make no requirement for pupils to obtain a medical certificate in support of their application for special consideration. Students are asked for information in support of their application, but this may take the form of a statement by the school. The Joint Council for Qualifications has confirmed that as far as they are concerned, if a student was absent from an examination as a result of illness and has the support of the school or centre to be absent, special consideration will be granted on that basis. Awarding organisations do not insist that medical proof is provided.
Information for teenagers
Please remember we offer a confidential service to everyone including under 16's. This means we DO NOT discuss the conversations you have with us with anyone else. You DO NOT need to tell the receptionist why you need to see a Doctor or Nurse. You are welcome to bring a friend or relative to your appointment or you can come by yourself if you prefer. You DO NOT have to sit in the main waiting area but can ask to wait somewhere more private.
Patient Participation Group (PPG)
For a summary of the actions we have taken after feedback from your PPG please have a look at Patient Group- notes from meetings. We are looking to move the PPG to an online forum. If you would like to be involved please contact firstname.lastname@example.org
Statement of intent
New contractual requirements came into force from 1st April 2014 requiring that GP Practices should make available a "statement of intent" in relation to the following IT developments.
- Summary Care Record (SCR)
- GP to GP record transfers (GP2GP)
- Patient online access to their GP medical record
The same contractual obligations require that we have a "statement of intent" regarding these developments in place and publicsed by 30th September 2014. Please click here for our statement of intent.
(Site updated 12/05/2022)